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Professional Standards Policy-Code Of Ethics

Code of Ethics Articles

As a member Board (Association) of the NATIONAL ASSOCIATION OF REALTORS® (NAR), EPCAR adopts and accepts its duty to enforce NAR’s Code of Ethics as part of our governing rules or Bylaws. As described by the Florida REALTORS®, “The Code of Ethics and Standards of Practice of the National Association of REALTORS® (NAR) defines the bylaws by which Realtors must oblige in both performance and service.

Download 2012 Code of Ethics Articles here

 

Arbitration Requests

Matters regarding dispute over monies like commission or fees are referred to Arbitration. Basic questions to consider to help identify an issue of arbitration are – is this a money dispute or is this an arbitratibale matter? If the issue is arbitratable, please complete the request forms and submit with the filing fee. Please contact the Association Executive for any additional questions.

Download the Arbitration Request Package

Ethics Complaints

Ethics refer to the behaviors of an individual as they relate to the Code of Ethics. Only the Articles of the Code can be violated and as such must be cited in a formal complaint. Ask the basic question, Is there a possible violation of the Code of Ethics in this situation?   If so, please proceed by calling the association and completing the complaint package.

Anyone can file a complaint- a member of the public or a member of the associaiton but only complaints against members of the associaion can be handled by EPCAR.  A REALTOR® member of another association must contact that association for assistance.

Download the Ethics Complaint Package here

 

Formal Ethics or Arbitration complaints take time and do follow a process that includes the Grievance Committee and may involve the Professional Standards Committee.  For additonal questions please contact Marisol Espinoza, Association Executive.